Translate:
Improving Quality One look at a Time
Customer Care.
Post Repair.
In Process.
A WHOLE NEW APPROACH TO QUALITY CONTROL
IN THE PAST: Many industries lack technology solutions geared to verify and record the existence and quality of the products and services they offer.
TODAY: Collision Core Quality automatically gathers data from your management system and categorizes it into an affordable, easy-to-use app that allows your team to quickly view, verify, track and grade the quality of your products and services sold.
Product verification & quality control has never been this simple, yet powerful.
A FEW THINGS TO THINK ABOUT
SIMPLE
REPUTATION
REPUTATION
THE MOST SIMPLE, SMART AND COMPLIANT WAY TO QV A REPAIR.
REPUTATION
REPUTATION
REPUTATION
YOUR REPUTATION RELIES ON THE QUALITY AND INTEGRITY OF YOUR PRODUCTS AND SERVICES.
GET IT
REPUTATION
GET IT
SIGN UP TODAY. USE IT TODAY.
IT'S TIME TO OUTPERFORM THE COMPETITION.
cool things you get
AUTOMATIC DATA IMPORT
PASS / FAIL CAPABILITY
PASS / FAIL CAPABILITY
Repair data imports directly from your estimating and/or management system: CCC via CCC Secure Share™; Mitchell™ via Mitchell Cloud Estimating & Mitchell RepairCenter ToolStore; and Nexsyis.
PASS / FAIL CAPABILITY
PASS / FAIL CAPABILITY
PASS / FAIL CAPABILITY
Many industries, including Collision Repair, have long craved the ability to electronically accept or reject a repair operation. You can now do just that.
LINE BY LINE AUDIT
PASS / FAIL CAPABILITY
LINE BY LINE AUDIT
If it's in the Repair Order, it's in the app, anxiously awaiting your opinion! Finally put an end to those blank and/or partially filled out Q.C. sheets laying on the dash. Also view quantity, part pricing, and hours. Collision Core Quality is here!
MORE COOL THINGS
CUSTOMER CARE AUDITS
CERTIFIED VERIFICATION
CERTIFIED VERIFICATION
Finally, you have the ability to check-off and verify those small, yet often overlooked and critical last-minute details. Customers give hugs for this!
CERTIFIED VERIFICATION
CERTIFIED VERIFICATION
CERTIFIED VERIFICATION
The "Proof is in the Pudding", as the saying goes. Automatic and verified certifications confirm you took the steps required to ensure maximum care and concern over the repair process . Insurers and shop owners love it!
QSI™ REPORTING
CERTIFIED VERIFICATION
QSI™ REPORTING
We provide never-seen-before, individual repair and date range QSI scoring. Incorporate QSI scores into your current incentive pay plan or use for benchmarking toward new heights!
OK, SO THERE'S MORE
BEFORE & AFTER PHOTOS
FAIL / PASS TEXT ALERTS
BEFORE & AFTER PHOTOS
Stop the "He said, she said" of "who did what and when." Don't fear rejection; encourage it! Collision Core Quality provides you the ability to document with photos and circle the mishap and the resolve. A great enhancement to your production meetings and reviews.
"WAY COOL" REPORTING
FAIL / PASS TEXT ALERTS
BEFORE & AFTER PHOTOS
Report Options include:
- Dashboard
- Date Range options.
- Operation or Department type.
- QSI™ Aggregate.
- Fail / Pass photo collage.
- Resolve time statistics & more...
- Share. Save. Print. Smile.
FAIL / PASS TEXT ALERTS
FAIL / PASS TEXT ALERTS
FAIL / PASS TEXT ALERTS
Selected employees and your management team receive immediate Fail / Pass alerts sent directly to their mobile devices. Convenient, mindful, helpful and humbling.
WE'RE STILL NOT DONE
BUILT-IN SUPPORT
MEASURABLE RESOLVE
BUILT-IN SUPPORT
Yes, we will still answer the phone! We know your time is priceless, so we built a quick reference guide for you to explore. Tap the "Support" button on the home page and learn more about the many functions of Collision Core Quality.
NAME THE GRADE
MEASURABLE RESOLVE
BUILT-IN SUPPORT
Choose Standard, Above, or Exceptional for PASSING grade "shout-outs." Go ahead, give kudos to the technician for doing a great job! They’ll appreciate it!
MEASURABLE RESOLVE
MEASURABLE RESOLVE
MEASURABLE RESOLVE
We have all heard "re-work of inferior workmanship is costly". Collision Core Quality confirms it is. Learn the actual time it takes to resolve some of the simplest to most difficult redos. Your team can't un-know, what you now know.
FINAL COOL THINGS
CUSTOMER CARE ALERTS
TOO EASY. TOO SIMPLE.
TOO EASY. TOO SIMPLE.
Wild! Once a repair has been audited on the repair shop side, your Customer Care team is notified immediately. It's now time to hear their opinions as they crave the ability to be heard when it comes to quality and service oversight.
TOO EASY. TOO SIMPLE.
TOO EASY. TOO SIMPLE.
TOO EASY. TOO SIMPLE.
Collision Core Quality understands simple. We understand your employees are dished a buffet of programs, guidelines and compliance rules and regulations. Therefore, we kept it light and fun!
WE APPRECIATE YOU!
TOO EASY. TOO SIMPLE.
WE APPRECIATE YOU!
Ok, that's not really a feature, it's a benefit. What we mean is that we really want to help you and your employees be empowered. We will listen, assist and coach you as often as needed to grow a better you and a better us.